Refund Policy

Effective: August 31, 2026 (supersedes March 18, 2026)

This Refund Policy applies to all paid subscriptions to UAS SkyCheck offered by UAS SkyCheck, a subsidiary of SudoKodes LLC. Payments are processed through Stripe.

1. Monthly Subscriptions

30-day money-back guarantee. If you are not satisfied, email us within 30 days of your first monthly charge and we will refund that charge in full. No proration, no questions about why.

The guarantee covers your first monthly charge. Later renewals are not refundable: cancellation stops future charges, no partial refund is issued for the remaining days in the current billing period, and access to paid features continues until the end of the period you have already paid for. You may cancel at any time from your account settings.

Updated August 2026. This section previously stated that monthly plans were not refundable at all. That was never what the product told you: the upgrade screen and the subscription confirmation email both promised a 30-day refund window, with no mention of a billing cycle. Rather than quietly withdraw a promise people had already paid on, we changed the policy to match it. If you subscribed monthly before this date and were told no refund was available, write to us.

2. Annual Subscriptions

Annual subscriptions are eligible for a prorated refund if cancelled within 30 days of purchase or renewal. Because the window is 30 days out of 365, a refund inside it returns roughly 92 to 100 percent of the fee. The amount is calculated as:

Refund = Annual fee × (days remaining / 365), rounded to the nearest cent.

Cancellations after 30 days from the purchase or renewal date are not eligible for a refund. Access to paid features continues until the end of the annual period.

3. How to Request a Refund

To request a refund, email admin@sudokode.co from the address associated with your account. Include “Refund Request” in the subject line and the date of purchase. We will respond within 3 business days and process approved refunds within 5-10 business days via the original payment method.

4. Exceptions

Refunds will not be issued for:

• Accounts suspended or terminated for violation of our Terms of Service.
• Monthly renewals after the first charge (the 30-day guarantee covers your first month).
• Annual plans cancelled after the 30-day window.
• Charges that are more than 90 days old.

5. Free Tier

The free tier of UAS SkyCheck carries no charge and is therefore not subject to this refund policy.

6. Chargebacks

If you initiate a chargeback with your bank or card issuer without first contacting us, we reserve the right to suspend your account pending resolution and to dispute the chargeback. We encourage you to reach out to us directly; we are committed to resolving billing issues fairly and promptly.

7. Contact

Billing or refund questions may be directed to admin@sudokode.co.